I am a contributor at WordPress.com forum where I offer support to the users of WordPress.com. Many a time, users confuse between WordPress and WordPress.com websites. I see a lot of queries from the users who face issues in their self-hosted WordPress sites on this forum. And because this forum is meant to offer support to the users of WordPress.com, I direct them to the support page of WordPress.org. However, to identify this, the members of this forum use different tools.
My favorite tools to find out if it is a self-hosted WordPress site or a WordPress.com site are WhoIs and WhatsMyDNS. Using these tools, I can quickly identify which kind of WordPress site it is. These are the two tools that are helping me in support since the beginning.
Moreover, because I use Linux on my machine, I couldn’t use great tools like Alfred, Text Expander, or Typinator. I am looking for such tools for my Linux machine too as these tools can help in offering quicker support.
I tried Launchy but this seems to be a tool with basic features only. I am looking for more effective tools that can automate some of my replies and help me in offering effective support.